Customer survey
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We value your opinion

We are committed to delivering a high standard of service and we'd be grateful for your help. Your feedback is very important as we constantly analyse our performance to improve our service to you.

Please fill in our online customer satisfaction survey below and tell us how we performed when repairing your vehicle. Getting you back on the road with the minimum of stress and fuss is our main priority.

The personal information you submit within this Customer Satisfaction Survey form will only be used to identify you as a genuine NCR Bodyshops customer and substantiate your feedback. For further information on how we use and store your data, please see our Privacy Policy.

Your details

Please fill in your personal details below.

 

Your vehicle

Please fill in your vehicle details below.

 

Your experience

Which NCR branch are you scoring?*

Newbury

Basingstoke

Swindon

Was your vehicle returned to you on time?

Yes

No

Was your vehicle repaired to your satisfaction?

Yes

No

Score us

Based on your whole experience, how likely would you be to recommend NCR? (10 is extremely likely and 1 is very unlikely)

10

9

8

7

6

5

4

3

2

1

Score comments

If you didn't score us 9 or 10 in question three, what could we have done to improve our score?

How can we improve?

What did we do really well?

What can we do even better?

Request a callback

Would you like Christine or Mark to contact you to discuss your experience?

Yes please

No thanks